Life Skills


Making a Résumé


Making a Résumé and application letter


Contact Information (application letter) – create this, you can use templates OR MAKE YOUR OWN.

The first section of your résumé should include information on how the employer can contact you.  These should all be on a cover page


Sample resume basic template sample executive template


How to write a resume


  show your accomplishments by providing specific examples,
First Last Name There are several good sites with templates so take some time to see if one is appropriate for you to copy or use
Street Address
City, State, Post Code
Phone (Mobile/Home)
Email Address
Web Address (if relevant)
Date of Birth


(Photo) if appropriate)  



Copy the required criteria and match each section with your skills justifying how or why you believe you are most suitable, ensure you download the appropriate application form and look at the company on line and see if they are right for you. Be sure to highlight skills you’ve developed in each role, especially those included in the job posting. These could include…
Active listening

Pay Attention.

Look at the speaker. ...

Don't Judge.

Don't interrupt. ...

Restate. ...

Ask Questions, especially if you don't understand.



Include skilled in areas such as writing, speaking, active listening and presenting, highlighting them on your resume will help you show a potential employer that you embrace teamwork and likely work well with others. Dealing with other people

selling products


Communication is recognition of staff, recognising the people who work for you. Always say good morning, get to know them.


Computer skills

List the highest level that you have achieve i.e web page design, images cration etc.

List programming skills

Sometimes you will be asked to complete a short test showing your skills so be prepared.

Customer service

Communication. ... Technical. ... Interpersonal. ... Problem Solving. ... Patience. ... Knowledge of Product or Service. ... Time Management. ... Empathy.

Interpersonal skills

Awareness (of yourself and others)

Caring about other people. Have you a First Aid Certificate?

Collaborating and working well together with others.

Comforting people when they need it.

Clear communication skills.

Conflict management and resolution skills.

Constructive feedback (ways people can improve)


Do not state "I have excellent leadership skills" you need to show this with examples


Management skills Developed team bonding sessions to promote team building and get to know staff members
Problem-solving Show your accomplishments by providing specific examples,
Time management Give examples of : - prioritizing, organization, delegation, strategic planning, and problem solving. To show off your time management skills on a resume, don't just list them: back them up with real-life examples.
Transferable skills

Core Qualifications

Creativity. Whether you come up with a new, inventive idea or find a solution to a difficult problem, thinking outside of the box and displaying creativity can make a real difference in many jobs.

People Skills. ... Adaptability. ... Leadership. ... Time management.

Hard skills are abilities specific to the job and/or industry. Generally, these are more technical skills you learn in school, certification programs, training materials or experience on the job. Hard skills might include proficiency in a particular field like language or computing.


Hard skills, refer to more technical, accumulative abilities, usually more specific to certain positions or industries. The name ‘hard skills’ comes from the idea of a more tangible type of capacity which is less subjective and is usually developed through taking a course or studying. This means that the candidate has either a certificate or diploma as proof of acquiring the qualification. Good examples of hard skills for your resume are either IT skills or the ability to speak a foreign language. These can even be adapted to a wide selection of sectors if you are not looking to apply to one industry in particular.

Computer Skills

Can you speak more than one language

Can you drive a fork lift

Soft skills, on the other hand, are abilities that can be applied in any job. Often, soft skills may be referred to as “people skills” or “social skills” and include proficiency in things like: Problem solving, Leadership, Communication skills,  Customer service or time management.

Soft skills is the name given to those capabilities that are either naturally present in certain people or are developed through relations and experience more often than through official courses. Also known as social skills, these abilities are considered personal attributes which are positive for jobseekers to bring to a professional situation. Think of your character and choose some of your best personal traits. Consider how these attributes have either helped you to achieve something or have benefited your career in some way.

Do you get on well with people

Can you media a problem (solve and calm)

Have you been captain of the hockey team

Are you a social animal


Objective (optional)

What do you want to do? A customized objective that describes why you are the perfect candidate for the job can help your résumé stand out from the competition.


If you include this section it should be a sentence or two about your employment goals.

Career Highlights / Qualifications (optional)


A customized section of your resume that lists key achievements, skills, traits, and experience relevant to the position for which you are applying can serve dual purposes. It highlights your relevant experience and lets the prospective employer know that you have taken the time to create a resume that shows how well you are qualified for the job. These could include


Highest skill level


(Avoid using acronyms to refer to your positions or in-house qualifications) explain or type in full

  • Jobs like babysitting or mowing lawns
  • Extracurricular activities, such as clubs and sports
  • Sports achievements
  • Internships or apprenticeships
  • Volunteer work


This section of your resume includes your work history. List the companies you worked for, dates of employment, the positions you held and a bulleted list of responsibilities and achievements.

You do not have to list (previous jobs) in a chronological format, list your skills in a functional or combined format based on your best skills for the position being offered. Your task is to get an interview!


City, State

Dates Worked:

Job Title:

Responsibilities / Achievements

Responsibilities / Achievements




In the education section of your resume, list the colleges you attended, the degrees you attained, and any special awards and honors you earned,

always list the highest honors first.

University, Professor, Doctor (PhD), College, Degree (Level - Honours, Diploma etc.)

any other Awards or Honors



Include skills related to the position/career field that you are applying for i.e. computer skills, language skills.

Add as many skills as you feel you have even insignificant ones like dowing the dishes, cooking meals, helping neighbours baby sitting eyc.

References available upon request

There is no need to include references on your resume. Rather, have a separate list of references to give to employers upon request.


Tip: Always ask previous or current employers for a reference, even for part time work.  Ensure you have asked the person to support a reference for you.


Name, Company, and position, Contact details, Phone:

Inserting a grave  

Or for other international characters press the Option key plus the letter shown then type the letter to contain the special character


For ` grave


  à, è, ì, ò, ù À, È, Ì, Ò, Ù  OPTION+` (ACCENT GRAVE),

the letter    á, é, í, ó






TIP: copy and paste special characters

GEt on the website of the company and print out all the main company members and any facts about the company including the mission statement

A mission statement is defined as an action-based statement that declares the purpose of an organization and how they serve their customers. ... A mission statement is a short summary of your company's purpose.

Dress approriately for the job  
Be on time or slightly early  
Allow time for an extended interview  
Take pens and a notepad or folder or small brief case  




Applying for a job

Note (replacing hand shake)

Coronavirus (COVID-19) Mar 6, 2020 - Social media is here for the elbow bump trend, and so are top health officials. ... use an approriate greeting if a handshake is not acceptable.



One of the hardest things you will ever do is applying for a job (see how to make a resume) irrespective what trade or career you're hoping to obtain, the first thing you need to do is make the employer want to employ you and want to interview you.


If you can get an interview then you should be able to convince the employer to take you on. To do this research your prospective employer, find out as much as you can about the company and the job vacancy.


List the expected criteria and then go through each section and provide a suitable response.


Your application should be written on the same lines as the company requests but do think outside of the box and add something that would make them more than interested in talking to you.


Think outside the box when you write your letter of application, when I was a student doing a graduate diploma I attended a seminar by school principals, so I made up a letter as a scroll, stating a mature age student was completing a double major and would be a tremendous asset to any school, I put inside the scroll a mini Crunchie bar and gave each school principal a scroll saying thank you for the seminar and here is my thank you letter.


I was told by one principal that what I did was not acceptable but later I did get two job offers from my endeavour, ensuring that I had a teaching job before I finished university.  I started at my new school at the commencement of the new term.


As mentioned I have done this (been expansive) on several occasions and worked on movie shoots, Hotel management, Office management and other stuff that I've had through all the jobs I've had in my life, most of which I was totally unsuited to obtain.


When you get to the interview dress appropriately and be polite smile and make eye contact as often as possible don't forget to shake hands but this time do not kiss the cheek of any ladies. You need to act confidently and present yourself as though you know what is required to do this, the golden rule is to find out as much as you can about the company and the people you are meeting at the interview just to give you an idea of what they I'm going to be like, the more knowledge you have about the company the better chance you have securing a job. Also ask yourself the sort of questions that they might as like "why do you think you are suitable for this position?"


When you get your first job go to and buy a packet of mixed biscuits and also a selection of lollies I usually take Minties, Fantales and other lollies in wrappers, these I put in a small dish on my desk so if anyone comes to talk to me they know they can take a lolly and exchange information,  the biscuits you can invite someone for a coffee or you go to coffee you can take the biscuits and offer them around and anyway there are times in the day you'll get hungry (miss lunch) and do not wish to go rushing outside so you stay at your desk and  eat a biscuit.


Be polite always treat people with respect and be as polite and nice to them as you can, you may not always feel that they reciprocate but it will always work in your favour if you're always a fairly nice person.


Also you should use good manners, open doors for others give up your seat for older people and smile and always have a nice thing to say. No one likes a Grinch.

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Remember when greeting people from other countries the technique may be different to an English greeting,

When greeting someone new, always start with a firm handshake and say, "How do you do". This is not a question, therefore expect the same response back. Another appropriate greeting is to say, "Hello, I am __________. It's a pleasure to meet you."

The British place considerable value on punctuality, and you should aim to arrive at the exact time suggested or a few minutes early. If invited to a home for dinner, a gift for the host is considered respectful. This is usually flowers or chocolates.

I often avoid such openings as What's up? / What's new?

This is a common, informal way of say "hi" and "how are you." For "what's up?" - in pronunciation and informal spelling (for example in texting or an informal email between friends, you might hear/see: Sup / Whassup / Whazzup Common answers include:

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Not much.


Hey, what's up. (coming back at you)

I usually start with Hi, what do you know?


Yes, a bit spiky but it sets the trend that you wish to engage in conversation and avoid the negatives  like - Not much etc. 


Because after "not much" it would require another opening statement to continue a conversation so avoid what's up whenever you can, UNLESS you wish the exchange to be as short as possible. Other short starters include...


How's it going? / What's going on? / How's everything?


These can all be simple greetings or questions similar to "How are you?" Careful! Similar to the informal situations above, the answer to these questions should usually be a simple answer. Example answers include:


Good, you?


Fine, you?


Not bad


Other people to greet




When dealing with non-Japanese people, many Japanese will shake hands. Since many non-Japanese are familiar with the custom of bowing, this often leads to a combined bow and handshake which can become complicated. Bows may be combined with handshakes or performed before or after shaking hands.


The Thai greeting referred to as the wai consists of a slight bow, with the palms pressed together in a prayer-like fashion. ... The wai is traditionally observed upon formally entering a house.


Kiss the cheek on their right - your left - which is the one most commonly kissed. If you are the one being kissed, offer your right cheek automatically. In most cases, men and women or women and women cheek kiss. Men hug or extend a hand to shake with other men.


Bows are the traditional greeting in East Asia, particularly in Japan, Korea, China, and Vietnam. In China, and Vietnam, shaking hands or a slight bow have become more popular than a full bow. However, bowing is not reserved only for greetings. Bowing is a gesture of respect.




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Email Peter Faulks

Applied Information Technology * AITStage1 * AITStage2 * AITStage3 * Cert II Business * Cert II Information Technology * Multimedia

Subjects * Art * Computing * English * Geography * Hass * History * Mathematics

Miscellaneous * Acronyms * Accreditation * ICT_Homework * Naplan * Lessons * Quizzes * Relief Lessons * Proverbs * Sayings * Simile

Exams & Tests * Student Survival Kit * Web quests * Worksheets * Home Page * Peters Site * Soccer



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Page last updated 23rd April 2020

© Peter J Faulks